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While most leaders know what the change is that they want to accomplish, few understand how to make those changes happen, especially when there is pressure for massive change in a relatively short period of time. Months are wasted in large scale assessments to determine what currently needs changing. Then, strategic and change management plans are developed with sophisticated balanced scorecards, KPI’s, project plans, training programs and cascading accountability to every in

There is a major misunderstanding about burnout that suggests it stems from over-work, change, and driving toward higher levels of business results year after year. However, we have measurable data from clients that you can increase business results, take on more projects from previous years and introduce major change — while at the same time, reducing burnout and stress in the workplace. How? Because burnout and stress have more to do with three factors: 1. A lack of priorit

Most people would agree that team building is an integral part of work. After all, it’s hard to be productive when you don’t get along with your co-workers. But what are the specific benefits of team building? And why should company leaders invest time and money in team-building activities? Here are ten reasons why team building at work is essential. 1. A Strong Team Can Make Up for Weaknesses Team building is crucial because it can help to overcome individual weaknesses. Alt

The conversation around goals is a familiar one to all of us. You can read up endlessly on tips and tricks for creating realistic goals, identifying short-term versus long-term goals, measuring goals and pretty much anything else having to do with goals. This conversation is important because goals are a necessary aspect of our lives, both personally and professionally, and because goals can sometimes prove to be more difficult to achieve than we would like. Accomplishing our

Cross-functional teams (CFTs) are groups of employees from different functional areas within a company or business. Another word for cross-functional is cross-departmental. For example, a CFT could include individuals from marketing, sales, research and development (R&D), engineering, human resources (HR), and more. These teams can serve as an organization’s primary hierarchical structure or as working groups in which every member belongs to their respective department along

As organizations transition to a post-pandemic era, forward-thinking leaders realize that managing the status quo is not leading toward a bright future. Leaders must get their teams future-focused, change-oriented and dedicated to their own growth again or risk losing their most talented people to better opportunities. Leadership is a routine practice requiring managers at all levels to not only build high-performing individuals to meet current needs and goals, but to also cr

One of the tools that project managers use to help them manage their projects better and more efficiently is a work breakdown structure (WBS). You might have heard the term work breakdown structure and had questions about how you could implement it on your next project. We’ll define a WBS, the types, and its elements and show you how to implement one to take control of your next project. What is Work Breakdown Structure? According to the Project Manager Institute’s PMBOK Guid

People solve problems in order to achieve success in their business, create a more satisfying relationship or grow to their next level of excellence. Who is a good problem solver? A good problem solver is someone who can think quickly and creatively in a crisis situation. A good problem solver doesn’t get locked into “the way we do things around here” and thinks more about outcomes to get the job done. They take enough time with their plan that they limit the amount of cascad

When we were forced to leave the office and take our work home, a lot of leaders were concerned about the productivity and accountability that might be lost from this new working environment. However, we learned that people were much more accountable and dedicated to their jobs while working from home than was ever thought possible. In many cases, productivity and customer service improved, while leaders and employees alike learned to support each other with genuine care. Nor

The behavior of change (how people accept, embrace, and perform it) is the core component of modern organizational change management. Kurt Lewin’s Model of Change was the first widely recognized model of change management. While it was initially extremely popular, current service management thinking criticizes the model for being too abstract and simplistic to make a fundamental change in today’s organizations since the corporate landscape is so complex and dynamic. But, the

What Is Job Crafting? You can make changes to your current job to make it more personally fulfilling by job crafting. This can involve taking on additional responsibilities, seeking new challenges, or altering your day-to-day tasks to suit your skills and interests better. While job crafting is typically seen as a way to improve your career satisfaction, it can also positively impact your work performance. You can become more engaged and motivated in your work by tailoring yo

If you are looking to set some professional goals for your organization, there are ways to achieve long-term success. In theory, it is nice to set personal resolutions, but those often go by the wayside in a few weeks. With organizational goals, you can help your business achieve success. But remember that goal tracking and goal setting are not always a one-size-fits-all achievement. Depending on the content of your business and what you are trying to achieve will determine h