Creating Customer Enthusiasm
and Loyalty
Identify strategies to improve customer service that will create memorable customer experiences and earn customer loyalty.
Achieve Better Business Results
Through Better Business Relationships
Relate - Collaborate – Achieve
No More Us vs Them only WE
About this Program
Creating Customer Enthusiasm and Loyalty, introduces participants to successful methods for creating customer enthusiasm. Participants spend time understanding the differences between dissatisfaction, satisfaction, enthusiasm and loyalty in customer situations.
The goal of building and sustaining trusting relationships is explored. Activities are used to apply the concepts.
Participants are encouraged to use course time to reflect upon and plan action steps to improve actual customer situations.
Structure and Delivery
This course uses a highly interactive teaching style, combining discussions of relevant theory and principles with assessments and practice simulations to create a rich and engaging learning environment.
Facilitated public or in-house classroom training (customised or standard).
Live online training for small to large groups on any platform.
Who is this program for?
For individuals and companies that understand the benefits of earning customer loyalty or want to create customer loyalty.
Pricing and Bookings
Contact Us for Pricing and Bookings or Book Your Free 1:1 Consultation Today.
Sydney, Australia
