Achieve Better Business RESULTS
Through
Better Business RELATIONSHIPS
We develop relational intelligence and intentionally design systems that support people to perform well together - sustainably.
"No More Us vs Them, only WE."
Relate-U-cation® builds on decades of global experience through BFSD Global Pty Ltd (Blueprint Foundation for Success Development), delivering accredited qualifications, leadership development, and practical skills programs across Australia and internationally.
Throughout this work, one focus has remained constant:
Achieving results through better relationships.
Over time, across diverse organisations,
our work revealed a consistent pattern.
Even in organisations with highly capable, well-intentioned people,
we saw the same challenge repeat.
Even highly capable, well-intentioned people struggled when systems and leadership practices worked against how people actually Relate, Connect, and Achieve results together.
Skills mattered - but they were not enough on their own.
Responsible Relational Design (RRD)™
emerged from this lived experience.
It represents the evolution of our long-standing focus on relational intelligence into how organisations are intentionally designed - ensuring systems support people to perform well together, sustainably.
When the conditions are right, people don’t need to be pushed to perform - performance follows.
From People to Performance
Designing the conditions that allow people to perform well together.
Too often, organisations are held back not by lack of capability, but by disconnection - an “us vs them” dynamic that shows up between teams, roles, and levels of authority.
Over more than 20 years working with leaders, managers, and teams, we’ve seen both the cost of disconnection and the performance gains that follow when it is addressed. As organisations face rapid change, hybrid work, and the accelerating influence of AI, these dynamics are amplified. Systems move faster, decisions scale wider, and gaps in trust, clarity, and accountability become more visible - directly affecting inclusion, resilience, and performance.
Transformation begins with Trust:
Trust is not a “soft” issue. It is foundational to how work gets done, how decisions are made, how technology is adopted, and how people and AI work together effectively. When trust is present, inclusion becomes real, resilience becomes collective, and performance can be sustained without burnout or blame.
Recognising that relationships are the living infrastructure of every organisation, we design systems, leadership practices, and AI-enabled ways of working responsibly - so trust, inclusion, and resilience reinforce one another, allowing people and technology to thrive together.
This principle underpins everything we do.
Our Approach
We blend evidence-based tools with emotionally intelligent design - tailored to meet your unique challenges - from leadership development to workplace training programs.
Guided by Responsible Relational Design™ (RRD), we align skills, systems, and leadership practices so they reinforce trust, inclusion, and sustainable performance - rather than working against how people actually work together.
Relationship-First: We don’t just teach skills - we build the trust and connection that make those skills meaningful in practice.
Results-Oriented: Every program connects directly to business outcomes - from improved collaboration, reduced conflict, and inclusive communication to accelerated change adoption and stronger leadership effectiveness.
Flexible & Practical: Whether you need -
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Psychometric testing and cultural diagnostics for team performance improvement.
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Coaching for excellence.
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Modular workshops tailored to your goals.
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Strategic support for leaders, managers, and teams driving organisational culture change.
Our programs are designed to meet you where you are - and help you grow.
Our Purpose
Relate-U-cation® exists to help workplaces move beyond division.
We guide individuals, teams, and leaders through our Learning Pathway - Relate → Connect → Achieve.
This is a journey from self-awareness and wellness, through cultural alignment and inclusive communication and collaboration, to results-driven accountable leadership.
Our motto captures it best:
No More Us vs Them, Only We.
Our Learning Pathway
Our Learning Pathway reflects the human experience of working well together - from building trust and self-awareness, through connection and collaboration, to shared accountability and performance that lasts.
Relate
Build the Foundation
Relate is about how people experience themselves at work - their sense of trust, safety, and personal agency. It focuses on self-awareness, wellbeing, and the conditions that allow individuals to show up with clarity, confidence, and energy.
When people feel grounded and supported, they are better able to engage, communicate openly, and contribute meaningfully - creating the foundation for strong connection and collaboration.
Connect
Turn Awareness into Action
Connect focuses on how people relate and work with one another - across differences in roles, perspectives, communication styles, and lived experience. It strengthens the quality of communication, collaboration, and shared understanding within teams and across the organisation.
When connection is strong, people can engage in healthy dialogue, navigate tension constructively, and work through challenges together - creating the conditions for inclusion, trust, and collective progress.
Achieve
Drive Result Through People
Achieve focuses on how work gets done when responsibility is shared, decisions are clear, and people are supported to contribute at their best. It enables teams and leaders to translate trust and connection into purposeful action, sound judgement, and meaningful progress.
When the conditions are right, accountability feels collective rather than burdensome, decisions are made with confidence, and performance is sustained without burnout - delivering results that people can stand behind.
Where to Start
Every organisation’s context is different.
Some teams begin by strengthening individual wellbeing and self-awareness - RELATE. Others focus first on communication and collaboration - CONNECT, or on leadership, decision-making, and performance - ACHIEVE.
This short set of questions helps you clarify where support will be most useful right now — so you can start in the place that makes the most sense for your people and your organisation.
What makes Relate-U-cation® distinct is both our experience and our partnerships.
20+ years of Global Experience
From Experience to Identity
Operating as BFSD Global Pty Ltd since our inception, in 2011 we added Relate-U-cation® to our identity - giving a name to a philosophy we had long practiced: that better business results are achieved through better business relationships.
This philosophy continues to guide everything we do. It underpins our Relate → Connect → Achieve pathway and has evolved into Responsible Relational Design (RRD™) - extending our relational foundations into how organisations are intentionally designed to support performance, trust, and sustainability.
Over this time, we have been accredited by and trusted to deliver training for Fortune 500 companies and major national organisations across Australia, Asia-Pacific, Europe, and North America - spanning banking, education, government, healthcare, IT, mining, professional services, and more.
World Class Partnerships
We collaborate with internationally recognised partners- including TeamFocus UK, KPLAssociates, IMPAQ, DMD,and Crucial Learning/Crucial Dimensions - to bring you world class tools, methodologies and frameworks.
What makes the difference is how they are applied: thoughtfully, relationally, and in context - combining global best practice with local insight, cultural relevance, and human-centred design.
These partnerships mean you get proven, globally-validated, evidence-based programs delivered with local expertise and cultural relevance.
Meet our Team and Partners:
Our Founder
Relate-U-cation® is led by Valerie Lew-Kiedrowski (Law), whose work spans over two decades in global leadership development, organisational training, executive service, and board advisory roles across sectors.
Alongside her work in learning and development, Valerie has held executive positions within organisations, giving her first-hand experience of the operational, cultural, and relational realities leaders and teams navigate from the inside - not just as an external advisor.
Her focus has remained consistent throughout her career: helping people work better together by strengthening the relationships, systems, and leadership practices that enable trust, accountability, and sustainable performance.
This lived, relationship-first leadership experience continues to shape
Relate-U-cation®’s philosophy, programs, and partnerships today.
Ready to Start Your Journey?
Every workplace challenge - whether it’s inclusion, conflict, communication, or leadership - can be transformed when relationships, clarity, and ways of working are intentionally strengthened.
Get in Touch
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