
Connect
Programs
Turning Awareness Into How We Work Together.
Connect turns awareness into practical communication, collaboration, and conflict-navigation skills - strengthening teamwork, inclusion, and real-time relational effectiveness.
Connect is where individual awareness becomes lived practice. After people build internal capacity through Relate, they face the real work of interacting with others - navigating difference, addressing tension, and making decisions together in everyday work moments.
Connect focuses on how people show up with one another when it matters most. It develops the relational skills that allow teams to stay connected, productive, and respectful under pressure.
Connect: At a Glance
Connect sits at the centre of the Relate → Connect → Achieve pathway, turning individual awareness into lived interaction — how people communicate, collaborate, and navigate difference at work.

Purpose
Turn individual awareness into practical relational practice that strengthens communication, collaboration, and inclusion.

Who It Supports
Teams, leaders, and organisations working across difference, pressure, or complexity.

What It Builds
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Clear, confident communication
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Constructive dialogue and conflict navigation
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Inclusive, respectful interaction
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Collaborative problem-solving and decision-making

Why It Matters
Most workplace breakdowns happen in moments of interaction - not because people lack capability, but because pressure, difference, or uncertainty gets in the way of how people relate.

Programs Include
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Inclusive Communication
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Dialogue & Conflict Resolution
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CQ® Across Cultural Boundaries
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Collaborative Problem-Solving & Decision-Making

Role in the Pathway
Connect is the second stage of the Relate → Connect → Achieve pathway, turning awareness into action through everyday behaviour.
Why Connect Matters at Work
The Problem
Many workplace challenges don’t come from bad intent or lack of skill - they arise in the moments between people.
This often shows up as conversations that go nowhere, tension that remains unspoken, recurring misunderstandings, or teams avoiding difficult topics because it feels safer than engaging.
Even well-intentioned people can struggle to work together when pressure, difference, or uncertainty is present.
The Solution
Connect supports people to move through these moments constructively - helping intention translate into behaviour that others can genuinely experience.

What We Develop at the Connect Level
Connect programs focus on relational practice - how people show up with others when working together in everyday workplace moments.

Communication in Practice
Helping people speak clearly, listen with intent, and stay engaged in conversations that matter, especially when pressure or difference is present.
Dialogue & Conflict Navigation
Supporting individuals and teams to address tension, disagreement, and conflict early, without avoidance or unnecessary strain on relationships.
Working With Difference & Inclusion in Action
Developing everyday ways of working across cultural, cognitive, and lived differences so inclusion is experienced, not just stated.
Collaborative Problem-Solving & Decision-Making
Enabling groups to think together, consider different perspectives, and make decisions that people understand and support.
Connect builds the relational behaviours teams rely on to work well together in real time - especially under pressure.
Connect Programs
Our Connect-level offerings support individuals, teams, and leaders to work together more effectively across roles, perspectives, and pressures.
Inclusive Communication
Effective Communication
Develop clarity, confidence, and impact in everyday conversations.
Classroom
Virtual
2 Days

Listening Skills
Learn how to listen actively to build trust and understanding.
Classroom
Virtual
1 Day

Communication for Neuroinclusion
Tools to communicate & collaborate with neurodiverse colleagues for mutual success & neuroinclusion
Classroom
Virtual
1.5 Days

Coaching for
Excellence
Build skills to provide support to all your employees, whatever their current performance level.
Classroom
Virtual
1 Day

Cultural Intelligence (CQ)
Build capability to work effectively across cultures and differences.
Classroom
Virtual
1 Days

Dialogue and Conflict Resolution
Crucial Conversations for Mastering Dialogue
Master high-stakes discussions with confidence and respect.
Classroom
Virtual
2 Days

Collaborative Conflict Resolution
Resolve disagreements constructively before they escalate.
Classroom
Virtual
2 Days

Relationship-Based Negotiation
Build agreements that strengthen relationships and outcomes.
Classroom
Virtual
2 Days

Mediation
A confidential professional service for restoring collaboration when conflicts require neutral facilitation.
Consultation
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Problem Solving & Decision Making
Successful Problem Solving
Tackle workplace challenges with creative, structured approaches.
Classroom
Virtual
1 Day

Decision-Making Done
Make timely, effective decisions with confidence.
Classroom
Virtual
1 Day

How Connect Fits the
Relate → Connect → Achieve Pathway
Connect is the middle stage of the Relate → Connect → Achieve pathway.
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Relate builds internal awareness, capacity, and readiness
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Connect develops the skills to interact, collaborate, and navigate difference
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Achieve focuses on leadership, systems, and performance design
When Connect is strong, teams experience fewer breakdowns, greater trust, and more productive collaboration - creating the conditions for sustainable performance and effective organisational design.

Who Connect Is Designed For

Connect programs support:
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teams working across difference, change, or complexity
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leaders who want stronger collaboration without micromanagement
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organisations seeking healthier dialogue and decision-making
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workplaces where inclusion needs to be lived, not just stated
Programs can be delivered in workshops, facilitated sessions, or integrated pathways aligned to your people and culture strategy.
Strengthen How Work Happens
Between People
Strong collaboration doesn’t happen by accident. It’s built in the everyday moments where people speak up, listen well, navigate difference, and stay connected - especially under pressure.
Explore the Connect programs below or speak with us about the option that best supports your teams and context.
Get in Touch
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